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Marissa Chaplinsky

AI   B2B   B2C  EdTech

AI Powered Yearbook Creation System

Led the redesign of TreeRing's yearbook creation platform, introducing AI-assisted layouts that reduced completion time by 42% while increasing user confidence to 91%.

ROLE

Senior UX Design Lead

• Strategy

• Research

• System Architecture

• Interaction Design

• Prototype Execution

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SCOPE

0 -> 1 Product

AI layout engine integrated into live production platform

TIMELINE

8 Months (Discovery to Launch

IMPACT

Spread completion time

Support tickets

Pre-print confidence

Layout generation speed

↓ 42%

↓ 37%

↑ 91%

↑ 3x

First Yearbook Automation Tool

TreeRing Overview

Treering is a Silicon Valley–based technology company that modernizes how school yearbooks are created, customized, and printed. It empowers students, parents, and advisers to collaborate on personalized yearbooks through intuitive online tools, eliminating minimum orders and reducing financial risk for schools.

In 2025, the Treering community surpassed 12 million members across the world, and the platform supports over 14,000 schools, printing more than 10 million books to date. 

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A User and A Business Problem

Yearbook creation is emotionally meaningful but operationally overwhelming. Editors, often parents and teachers, were expected to design polished, print-ready spreads using manual tools in a high-risk environment.

This created business strain through seasonal support spikes, preventable print errors, slower production cycles, and retention risk in a competitive market.

Core User Problems

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Didn't Know Where to Start

Blank canvas paralysis prevented users from beginning projects

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Spent Hours Arranging Photos

Manual photo placement consumed excessive time and energy

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Unsure About Design Quality

Lack of design confidence led to project abandonment

Who Were The Users?

Time constrained, deadline driven contributors

 

Varying design confidence and skills

 

Customers who need clarity, control, automation 

 

Those who seek efficiency without losing ownership

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Core Business Problems

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Low Feature Adoption

Complex tools remained underutilized by target users

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Delayed Project Completion

Extended timelines affected revenue and customer satisfaction

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Increased Support Tickets

Overwhelmed support teams with layout-related questions

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What Was Impacting The Business?

Sales cycles slowed by product friction

 

Marketing struggled to articulate clear value

 

Operations burdened by repetitive support tickets

 

Product roadmap reactive, not strategically driven

Research & Core Insight

Through support analysis, workflow audits, usability testing, and stakeholder workshops, we identified:

Most editors spent the first 30 minutes deciding where to start

Layout-related tickets spiked before submission deadlines

Users reused old templates to reduce risk

Print-safe zones were poorly understood

Confidence dropped dramatically near final submission

Core Insight: Users did not need more features. They needed structured momentum and embedded trust.

Beyond The Pixels: Designing For a System

The visual design system was seamlessly integrated from figma into the editor, reinforcing clarity, trust, and confidence while allowing AI-driven layouts to feel intuitive and cohesive within the existing workflow.

Strategy

AI suggests. Users decide.

The system was reframed around collaborative intelligence, not automation.

Design principles:
• Remove blank canvas
• Preserve creative control
• Embed print guardrails into workflow
• Reduce cognitive load through structured steps
• Accelerate momentum without sacrificing ownership

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Guardrails & System Behavior

Production safety is enforced in real time through rule-based validation. The AI adapts within constraints. It never overrides user intent.

Prevent images from crossing bleed thresholds


Flag low-resolution assets before placement


Maintain grid integrity across regenerations


Preserve locked elements during AI refinement


Enforce print-compliant layout tokens

Behavioral Architecture

Each regeneration is not a reset. It is a recalculation based on system state. The engine dynamically references:

The structured JSON layout model


User modifications and locked states


Print constraints and safe-zone logic


Component tokens and grid rules


Image metadata and resolution data

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From Wireframes to System Execution

I translated system logic into a scalable interaction framework inside Figma.

• Built a modular layout component system
• Defined AI behavior states and regeneration logic
• Created structured layout tokens for consistency
• Designed flexible drag, resize, swap interactions
• Embedded print validation states directly into flows

 

What began as conceptual architecture became a production-ready interaction system.

An interactive, test-ready environment

These early wireframes define the core journey from content selection to image curation, layout generation, and print review.
 

The focus was clarity over polish. I reduced complexity into guided steps and defined where AI supports without removing control.
 

This phase established system logic, decision hierarchy, and print guardrails before layering visual design and intelligent automation.

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Live & Launched

The AI-powered layout system is live in production, actively used by millions of yearbook creators across schools worldwide.

In Production Today

Production & Impact

Today, this AI-assisted layout system powers live yearbook creation workflows, generating structured design options while preserving full creative ownership. Users move faster without sacrificing control, confidence, or print accuracy.

↓ 42% reduction in time to complete a spread
↓ 35% decrease in layout-related support tickets
↓ 28% reduction in print errors before submission
↑ 3x faster page generation compared to manual workflows
↑ 91% user-reported confidence before final print approval

Designing AI at scale required constraint modeling, behavioral architecture, and organizational alignment, ultimately redefining how intelligence integrates into a high-risk production system while preserving human control beyond simply accelerating layouts.

Reflection

Leadership & Influence

This was not a feature launch. It was a platform shift. Beyond interface design, I:

Led cross-functional AI strategy workshops


Defined success metrics aligned to confidence and retention


Negotiated engineering constraints around print logic


Advocated for guardrail-first architecture


Influenced roadmap prioritization toward system scalability

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Tools

Figma for interaction architecture, component systems, and AI state modeling
Figma Make for rapid prototyping and layout experimentation
FigJam and Mural for cross-functional workshops, systems mapping, and behavioral modeling
Jira for roadmap alignment and engineering collaboration
Product analytics dashboards for workflow, completion, and confidence tracking
JSON schema documentation for AI layout logic and guardrail enforcement
ChatGPT, Claude, and Gemini for AI behavior prototyping, prompt testing, and structured layout exploration
UX Pilot for accelerated wireframing and rapid concept validation

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